Shipping Policy

Last Updated: August 30, 2026

Thank you for supporting our brand! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

All orders are processed within 3–5 business days after your order is placed.

Please note that orders may take slightly longer to process during:

• Product launches and releases

• Pop-up events

• Holidays

• High-volume sales periods

You will receive a confirmation email once your order has been placed and another notification with tracking information once your order has shipped.

Shipping Times

Once your order has been shipped, estimated delivery time is:

• Standard Shipping: 7–14 business days

Shipping times are estimates and are not guaranteed. Please allow the full estimated delivery window before contacting us regarding a delayed package.

Shipping Delays

While we do our best to get every order out on time, unexpected delays can occasionally happen. Delays may be caused by high order volumes, product launches, pop-up events, holidays, weather, shipping carrier issues, or other circumstances outside of our control.

If your order is experiencing a delay, we appreciate your patience and understanding while we work to get it to you.

Once your order has been shipped, delivery times are controlled by the shipping carrier. We are not responsible for delays caused by the carrier or circumstances outside of our control.

If you have concerns about a delayed order, please contact us with your order number, and we’ll be happy to look into it.

Shipping Rates

Enjoy free standard shipping on all orders over $75.

For orders under $75, shipping costs are calculated at checkout based on your location, package size, and selected shipping method.

Any additional shipping promotions or offers will be clearly stated on our website.

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking information.

Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect or Incomplete Addresses

Please make sure your shipping information is correct before completing your order.

We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.

If your package is returned to us because of an incorrect address, additional shipping charges may apply to have the package sent again.

Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, we are not responsible for lost packages or packages marked as delivered but not received.

If your package is damaged during transit, please contact the shipping carrier directly. We also recommend contacting us as soon as possible so we can help determine the next steps.

For packages marked as delivered but missing, please first check around your delivery location and contact your local carrier.

International Shipping

At this time, we do offer international shipping.

For international orders, customers may be responsible for customs fees, duties, taxes, or other charges imposed by their country's customs authorities.

Questions About Your Order

If you have questions about your shipment or believe there is an issue with your order, please contact us at sinigangstyle25@gmail.com with your order number.

We appreciate your patience and, most importantly, your support of our brand. Every order helps us continue building something for the community.

Thank you for being part of the journey.